Kradle Software
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INTRODUCTION TO KONNECT

What Is Konnect?

Konnect is a complete collaboration tool that offers the ability to make video calls, schedule meetings and communicate using messages. The two main components of Konnect are:

Video Conferencing
Calls can be made instantly or meetings can be scheduled for a later date.

Message Board
Messages can be sent to other Users within your account and are organized by Groups and Subjects.

Information Icon   Calls can be made to any User within your account and are charged on a per-minute basis.

Scheduled Meetings are charged in 30 minute “blocks”.

Note: Once a Scheduled Meeting has been created, all attendees will be notified of the meeting details via email.

Getting Started with Konnect

1) Set up your Users and Contacts

Users and Contacts can be added within the Kradle Admin menu. For detailed how-to guides, please use the links below:

Information Icon  If you are unable to create new Users or Contacts, this means that your account does not have the required Permissions. In this case, please contact your account Administrator to request the appropriate Permissions.

2) Set up your Function Groups

Function Groups can be created, edited and deleted within the Admin | Function Groups blade. For a detailed how-to guide, please visit Function Groups.

Information Icon¬† By default, account owners will be added to the ‘All Users’ Function Group.

Calls & Scheduled Meetings can only be made to Users within the same Function Group.

Konnect Message Board

  • Groups

Groups are used to organize Subjects into relevant collections. When creating a Group, Users can set:

    • ¬†Group name and description.
    • ¬†Group members.
    • ¬†Message expiry period.
    • ¬†The language they wish their own messages to be written and received in.

 

  • Subjects

Subjects are conversations with members of a Group.

Multiple Subjects can be created within a Group, making it easier to organize multiple topics.

 

  • Instant Message Translations

Users can select from over 70 languages to receive their messages.

For more information on Message Translations read our how-to guide.

You are here:

INTRODUCTION TO KONNECT

What Is Konnect?

Konnect is a complete collaboration tool that offers the ability to make video calls, schedule meetings and communicate using messages. The two main components of Konnect are:

Video Conferencing
Calls can be made instantly or meetings can be scheduled for a later date.

Message Board
Messages can be sent to other Users within your account and are organized by Groups and Subjects.

Information Icon   Calls can be made to any User within your account and are charged on a per-minute basis.

Scheduled Meetings are charged in 30 minute “blocks”.

Note: Once a Scheduled Meeting has been created, all attendees will be notified of the meeting details via email.

Getting Started with Konnect

1) Set up your Users and Contacts

Users and Contacts can be added within the Kradle Admin menu. For detailed how-to guides, please use the links below:

Information Icon  If you are unable to create new Users or Contacts, this means that your account does not have the required Permissions. In this case, please contact your account Administrator to request the appropriate Permissions.

2) Set up your Function Groups

Function Groups can be created, edited and deleted within the Admin | Function Groups blade. For a detailed how-to guide, please visit Function Groups.

Information Icon¬† By default, account owners will be added to the ‘All Users’ Function Group.

Calls & Scheduled Meetings can only be made to Users within the same Function Group.

Konnect Message Board

  • Groups

Groups are used to organize Subjects into relevant collections. When creating a Group, Users can set:

    • ¬†Group name and description.
    • ¬†Group members.
    • ¬†Message expiry period.
    • ¬†The language they wish their own messages to be written and received in.

 

  • Subjects

Subjects are conversations with members of a Group.

Multiple Subjects can be created within a Group, making it easier to organize multiple topics.

 

  • Instant Message Translations

Users can select from over 70 languages to receive their messages.

For more information on Message Translations read our how-to guide.