RESETTING YOUR PASSWORD
Forgotten Your Password
If you have forgotten your password, you can reset it from your Kradle Account Login page.
-
- Click the ‘LOG IN’ button
above and select the location of your Kradle Account to load your Kradle Account Login page - Enter your Username.
- Check your email inbox for the ‘Request to Reset Password’ email from Kradle.
- Click the ‘LOG IN’ button
Note: If you cannot locate the ‘Request to Reset Password’ email in your email inbox, check your Junk email folder or spam filters (that may have directed the email to another folder)
-
- Click the ‘Reset your Password’ button
in the email. This action opens the ‘Reset Password’ page in your Web-browser. - Enter your Username.
- Enter your new password. The password MUST be between 8 and 20 characters; it MUST contain a capital letter, at least one number and at least one special character eg, # % $ ! &.
- Click the ‘RESET’ button
to set the new password. A ‘Reset Password Confirmation’ message is displayed. - Click the ‘Click here to log in’ link
- Enter your Username and new password to log in to your Kradle account.
- Click the ‘Reset your Password’ button
Changing your Password within Kradle
If you would like to change your password, you can change it within Kradle.
-
- Select My Settings | Change Password from the menu to open the Change Password page.
- Enter your current password.
- Enter your New Password. The password MUST be between 8 and 20 characters; it MUST contain a capital letter, at least one number and at least one special character eg, # % $ ! &.
Note: Click the Show Password icon 
to reveal your password. Use this to ensure you have met the password character requirements.
-
- Click the ‘CHANGE’ button
to set the new password. This action will take you back to the ‘Login’ page. - Enter your Username and new password to log in to your Kradle account.
- Click the ‘CHANGE’ button
RESETTING YOUR PASSWORD
Forgotten Your Password
If you have forgotten your password, you can reset it from your Kradle Account Login page.
-
- Click the ‘LOG IN’ button above and select the location of your Kradle Account to load your Kradle Account Login page
- Enter your Username.
- Check your email inbox for the ‘Request to Reset Password’ email from Kradle.
- Click the ‘LOG IN’ button
Note: If you cannot locate the ‘Request to Reset Password’ email in your email inbox, check your Junk email folder or spam filters (that may have directed the email to another folder)
-
- Click the ‘Reset your Password’ button in the email. This action opens the ‘Reset Password’ page in your Web-browser.
- Enter your Username.
- Enter your new password. The password MUST be between 8 and 20 characters; it MUST contain a capital letter, at least one number and at least one special character eg, # % $ ! &.
- Click the ‘RESET’ button to set the new password. A ‘Reset Password Confirmation’ message is displayed.
- Click the ‘Click here to log in’ link
- Enter your Username and new password to log in to your Kradle account.
- Click the ‘Reset your Password’ button
Changing your Password within Kradle
If you would like to change your password, you can change it within Kradle.
-
- Select My Settings | Change Password from the menu to open the Change Password page.
- Enter your current password.
- Enter your New Password. The password MUST be between 8 and 20 characters; it MUST contain a capital letter, at least one number and at least one special character eg, # % $ ! &.
Note: Click the Show Password icon to reveal your password. Use this to ensure you have met the password character requirements.
-
- Click the ‘CHANGE’ button to set the new password. This action will take you back to the ‘Login’ page.
- Enter your Username and new password to log in to your Kradle account.
- Click the ‘CHANGE’ button
