*All prices in USD. Inclusive of GST.
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- Video Conferencing
- Free Calls i
- Additional Calls i
- Call Participant Limit i
- Call Duration Limit i
- Messaging
- Messages i
- Free Translated Messages i
- Additional Translated Messages i
- Data Visualizer
- Nodes i
- Process Manager
- Jobs (concurrent) i
- Additional Information
- Screen Sharing i
- Storage i
- Video Conferencing
- 20 hours /month
- Unavailable
- 100
- Unlimited
-
- 20 hours /month - free calls i
- 100 participants per call
- No call duration limit
- Messaging
- Unlimited
- 100 /month
- Unavailable
-
- Unlimited messages i
- 100 free message translations /month i
- Data Visualizer
- 50
-
- 50 nodes i
- Process Manager
- 10
-
- 10 jobs (concurrent) i
- Additional Information
- Yes
- 5GB
-
- Screen sharing
- 5GB storage i
- Video Conferencing
- 30 hours /month
- 1 cent /min
- 150
- Unlimited
-
- 30 hours /month - free calls i
- 1 cent/min - additional calls i
- 150 participants per call
- No call duration limit
- Messaging
- Unlimited
- 500 /month
- 1 cent /message
-
- Unlimited messages i
- 500 free message translations /month i
- 1 cent /msg - additional msg translations i
- Data Visualizer
- 500
-
- 500 nodes i
- Process Manager
- 350
-
- 350 jobs (concurrent) i
- Additional Information
- Yes
- 50GB
-
- Screen sharing
- 50GB storage i
- Video Conferencing
- 50 hours /month
- 1 cent /min
- 200
- Unlimited
-
- 50 hours /month - free calls i
- 1 cent /min - additional calls i
- 200 participants per call
- No call duration limit
- Group Messaging
- Unlimited
- 1000 /month
- 0.8 cent /message
-
- Unlimited messages i
- 1000 free message translations /month i
- 0.8 cent /msg - additional msg translations i
- Data Visualizer
- 1000
-
- 1000 nodes i
- Process Manager
- 1000
-
- 1000 jobs (concurrent) i
- Additional Information
- Yes
- 150GB
-
- Screen sharing
- 150GB storage i
- Video Conferencing
- 90 hours /month
- 1 cent /min
- 300
- Unlimited
-
- 90 hours /month - free calls i
- 1 cent/min - additional calls i
- 300 participants per call
- No call duration limit
- Messaging
- Unlimited
- 2500 /month
- 0.4 cent /message
-
- Unlimited messages i
- 2500 free message translations /month i
- 0.4 cent /msg - additional msg translations i
- Data Visualizer
- 3500
-
- 3500 nodes i
- Process Manager
- 3500
-
- 3500 jobs (concurrent) i
- Additional Information
- Yes
- 500GB
-
- Screen sharing
- 500GB storage i
Frequently Asked Questions
What types of video call can I make?
Konnect allows for two types of video calls to be made:
Call Now
These calls can be made to one or more users in your account and are billed on a per-minute basis once the Free Call Allowance has been exhausted (excluding Free plan).
Scheduled Calls
These calls are booked using the Konnect scheduler and are available in 30-minute “blocks”. Scheduled calls are billed in 30-minute increments once the Free Call Allowance has been exhausted (excluding Free plan).
Note: The “Free Call Allowance” within your plan applies to both call types.
Are your prices in US dollars?
Yes, all our prices are in USD.
How many users can I have in my account?
As many users as you require.
What payment methods do you accept?
We accept payments made by credit card (Mastercard, Visa and American Express).
How many participants can join a video call?
Video participant limits vary from plan to plan.
- Essential – 100 participants per call
- Plus – 150 participants per call
- Professional – 200 participants per call
- Business – 300 participants per call
Is there a duration limit for each video call?
No, you can remain on a call for as long as required.
Are there any video call usage limits?
If you are using the Free plan, you will not be able to make any further video calls or message translations once your Free Call/Message Allowance has been exhausted.
For all paid plans, there are no usage limits.
Do I need to enter my credit card details when signing up?
No credit card is required when selecting the Free plan.
For all paid plans, a credit card will be required when signing up or upgrading from the Free plan.
How many languages can I translate to?
Kradle supports 70+ languages for instant message translation.
How do free video calls and message translations work?
All Kradle accounts include a monthly allocation of free video calls and message translations.
At the end of each billing period, the number of free video call minutes and message translations will be subtracted from your monthly usage.
With the exception of the FREE plan, the remaining minutes (if any) will be charged in accordance with the additional video calls and message translation fees associated with your current plan.
What is the difference between a User and a Contact?
- A user is a system user who is granted various permissions within the Kradle account and has a Kradle username and password.
- A contact has no access to the Kradle account, nor username and can only be contacted via email, SMS or video calls.
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